Given the nature of services and/or products we provide, refunds will not be provided for digital products. It is your responsibility to ensure that you have read all associated details and asked questions, if there are any, prior to purchase.
Products that are an instant digital downloads, no physical product will be shipped to you. Please ensure that the email used to make the purchase is accurate and can receive mail. Chrissie’s Custom Creations is not responsible for any digital downloads that are not sent due to incorrect email addresses.
Returns or exchanges are permitted on tangle products within 30 days upon receipt of item. Return shipping is the buyers responsibility.